Mimecast
Information about Mimecast.
Personal Portal
About
This document will describe how to log into the Mimecast Personal Portal and the basic menu options.
Login
URL: https://folience.login-us.mimecast.com/
Short URL: https://folnc.us/mimecast
Username and password are same as email.
You will be prompted for two-factor unless you're already signed into O365 in the browser you're using.
Two-Step Authentication
You will need to use whichever method you configured for O365 multi-factor authentication (call, text, app code, etc.). If using the app code you'll need to open the Microsoft "Authenticator" app.
Menu Options
- Mailboxes
- All sent and received mail
No folder or inbox rules exist on the Mimecast mailbox. The intent is to use Mimecast as a search and administrative tool only and a mailbox only in dire situations.
Advanced Options
- Advanced (...)
- On Hold
- Rejected
- Manage Senders
Using Mimecast Secure Messaging
About
This will explain the process of sending and receiving mail using Mimecast Secure Messaging.
Sending a Secure Message
To send a secure message from Mimecast, either use the Outlook Mimecast Plugin OR Tag the Subject.
Outlook Mimecast Plugin:
With the outlook plugin, go to "send securely" and choose if you'd like to secure the message for ALL recipients, or only external recipients.
Tag the Subject:
Put any of the following into the subject of your email along with the normal subject:
- (secure)
- {secure}
- [secure]
Example Subjects:
- (secure) ADP information
- Secrets [SECURE]
- Invoice #391273917 {Secure}
Your email will then be sent via Mimecast and will never leave the Mimecast secure portal. It will not be delivered to the recipients, but they will get a message as described in the "Receiving a Secure Message" portion below.
Receiving a Secure Message
If an email was sent using any of the Secure Messaging methods above, the recipients will get an email stating that Folience has sent them a secure message. They will have to log into the Mimecast Secure Messaging portal to view the email.
The recipient will enter their email address to log in, followed by creating a password.
After they log in using their new password the recipient will see an inbox with the secure messages they've been sent. They can then reply or "reply all" to the email. Forwarding isn't an option, and the "to" and "CC" fields are read-only.
Outlook Plugin Authentication
About
This document describes logging into the Mimecast Outlook Plugin.
Authentication
Once the plugin is installed, you should see the "Mimecast" tab in Outlook. You'll also get a prompt that the plugin requires authentication. Clicking on that window or going to the Mimecast > Account Settings button will get you to the authentication page.
Once at the authentication page, select Authenticate under "Single Sign-On." You'll then log in using your O365 email address, password, and whatever 2-factor method you have set up.
