Microsoft 365 Change Password

About

This document describes the steps needed to reset password through Azure to write-back to domain controller. 

Microsoft Login

Login to https://office.com or simply go to https://myaccount.microsoft.com/ to get to change password option. 

You can click "View Account" if you are already logged in and want to click to the page. 

Change Password

Choose the change password option

Enter new password and submit. 

Please open a help.desk@folience.com ticket if you run into any issues. Upon success, you may need to re-authorize your Microsoft logins. 

Cache Your Password

Your password has been changed successfully and has been recorded. However, if you have a laptop and connect using the VPN, your laptop won't know you have changed your password the next time you go to unlock it or log into it.

1. Ensure you are connected to the VPN
   

   

   
   
2. Lock your PC by pressing the Windows Key and L at the same time
3. Immediately unlock the PC again by entering the new password you just created in the above step

You can now log into your laptop with the new password, even if it does not have an internet connection.

Forgotten Password

If you have forgotten your password and need to change it, you can now reset your own password with Self Service Password Reset.

1. Navigate to https://office.com or simply go to https://myaccount.microsoft.com/ to begin the process.
2. Click Can't access your account?
   

   

3. Click Work or school account
   

   

4. Enter your e-mail address and complete the captcha to prove you are human

   

5. Select the reason for your login issues
   

   

   
   
6. Complete verification of your identity. You must verify your ID through two separate channels. For example, a text to your mobile number and a code to your authenticator app.
   

   

Once you have completed both identity challenges, you can enter your new password. You should proceed with the steps to cache the password as before.