Contacts and Speed Dials

How to import contacts using a CSV file

To begin using personal contacts, you can download a CSV sample file from the Zoom web portal, then edit it with your contacts.

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Personal Contacts.
3. Click Import.
4. Click Download CSV Sample.
5. Open the CSV sample using spreadsheet software like Microsoft Excel.
6. Specify the following information for each contact:
   Note: All phone numbers must be in E.164 format. You can only specify one phone number in each of the 5 relevant fields.
   • Name (required): The contact's display name.
   • Email Address: The contact's email address.
   • Office: The contact’s office phone number.
   • Home: The contact’s home phone number.
   • Mobile: The contact’s mobile phone number.
   • Fax: The contact’s fax number.
   • Phone: The contact’s main phone number.
   • Company: The contact’s company.
7. Save the file.
8. Go back to the Zoom web portal.
9. In the navigation menu, click Personal Contacts.
10. Click Import.
11. Enter a display name for this contact group.
    Note: This display name will appear in the client and app in the Contacts tab > My Contacts section
12. Click Select CSV File and upload the CSV file you want to import.
13. Click Upload.
    If the CSV imports successfully, you will see a list of your personal contacts.