Search Results

If you do not know your employee id, you can find in in ADP under “Myself > My Information > Profile”. You may also reach out to your HR representative if you have issues with accessing this information. The employee id is named the “position id” in ADP and...

Problem From time to time, the local java instance will update to the latest version which will cause Open Web Start to need to be reconfigured.  Error message: Fatal: Launch Error: Could not launch JNLP file. The application has not been initialized, for...

Naviga Circulation has it's own directory service for our cloud instance that they maintain. The employees use https://crg.logonbox.com to self-service reset passwords as a web service on top of this directory.  If they have issues with password resets, a tic...

Issues with payments will generally fall on the vendor as they host all the infrastructure for the application. Just make sure multiple people having the issue and try from multiple internet locations. Beyond that, assistance from Naviga Circulation support wi...

Click "File" to open additional options.  Click "Options" Click "Advanced" and choose "Default Browser" when opening hyperlinks. 

Make sure the menu option is clicked. Not clicking this may cause the column to remain hidden. 

Setup Process The Watchguard VPN setup is very much in-progress and subject to change. While this will be helpful, the information may become stale and require updating. Please let us know if any information is outdated if you go through this process.  AuthP...

About This page explains how to sign into FoxIT PDF Editor to activate a license key you have been granted. This assumes that you have been added the the proper security group and the provisioning process that Microsoft initiates in Azure has been completed. ...

From time to time individuals will need to send files that are not conducive to email communication. Sometimes these files are blocked for security reasons (.html, etc...). Sometimes these are blocked due to size limits (.zip, etc..). Sometimes there is a larg...

About This document is for adding the exceptions into Firefox due to issues with SubCon and Chromium browsers.  Firefox  Open Firefox on your machine. If you do not have Firefox, please open a ticket with the Help Desk to request the application to be insta...

About This document describes the steps needed to reset password through Azure to write-back to domain controller.  Microsoft Login Login to https://office.com or simply go to https://myaccount.microsoft.com/ to get to change password option.  You can clic...

About This document will describe the process for forwarding phones in Zoom when you are going to be away and you need to temporarily forward to another person or call queue.  Please note, changing your status to "Out of office" in Zoom does not enact any ot...