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Find a photo you want to use and store it on your computer.  Sign into Office365 with your work account at https://office.com (typically your email address & network password). Select the circle in the upper right hand corner of the page that shows your...

Viewing a Shared Resource to Outlook In Outlook, go to the Calendar View and click on Open Calendar in the Ribbon: In the drop down, select From Room List… Find the Room calendar you would like to add to your Outlook profile, click on it, click Rooms -&...

How to Schedule A Shared Resource in Outlook Start Meeting or Appointment In Outlook, you can start a new meeting or new appointment with the intention of reserving a resource such as a conference room.  Rooms... If you are adding a room with a "Meeting"...

Single-Sign-On To login to Zoom with your email address and network password, you will need to visit the company single-sign-on page from a web browser and choose "SIGN IN":  https://folience.zoom.us If you are using a Zoom application installed on your comp...

About This document describes how to clear the Saxo Query Limit when searching archives. This happens sometimes when an employee is searching through a lot of archive results. The employee can run through these steps on their end to clear the limit. Go to th...

About This document will describe how to enable cell phones to ring at the same time as desktop client when you want simultaneous ring to contact all devices.  Settings You will first navigate to the application settings on your mobile device (gear box).  ...

About There is an issue in Outlook for Search Folders that shows blank emails. This is a known issue with searches and requires a work-around to continue to use this for stuff such as "Unread Mail". There is no known ETA when this will be fixed by Microsoft. ...

Outlook Web Access Navigate to the Office365 Outlook Web Access in a web browser of your choice.  http://email.folience.com Login Login to your Office365 account using your email address, network login, and two-factor authentication.  Outlook Choose Outl...

Outlook Web Access Office365 for Outlook has the ability to access mailboxes via a web browser without using an Outlook mail client installed on a machine. To access this feature, you can navigate to https://office.com and login using your work email address ...

Summary How to add a Shared Mailbox on your iOS device (iPhone, iPad) Step-by-step Go to Settings > Mail > Add account  (in iOS 11 go to Settings > Accounts & Passwords > Add account). Select Other from the list of types. Tap Add Mail ...

About This page will describe how to change display settings to extend display to multiple monitors. If you have two monitors and the same image appears on both, they need to be adjusted.  Display Settings Right-Click on the desktop and choose "Display Sett...

If you need a resource to reference on what some of the options do and how they work beyond the Help Desk, the Zoom Support portal for phones will be the best option. https://support.zoom.us/hc/en-us/sections/360003389692-User

Zoom will have an outlook client available to install on your machine that will allow you to create meetings and auto-fill the settings in an Appointment/Meeting. If you do not see the Zoom options in the Outlook rail, you may need to contact the Help Desk to ...

We are allowed 5 users to connect to emergency access for Naviga Circ if the VPN is down.  They will need the OpenVPN software and Naviga user/pass.  https://crg-vpn.navigacloud.com/ The settings are automatically in the download links.  Users should login...

The Keeper Security logon process will use the Enterprise SSO option for work accounts. Personal accounts on the family plan will use a "Master Password", which is not tied to any work account.  Navigate to the Keeper Security homepage (https://keepersecurit...

About From time to time there will be connection issues when working from home to work resources. Here are a few simple steps to perform to help isolate the problem prior to calling the Help Desk to know whether to contact your ISP or not. Speed Test When i...

This document will describe the login process for ScreenConnect (aka: Connectwise Control) for the purposes of logging into a pre-defined set of machines. For employee access, this is most often used by working from home.  URL To login to ScreenConnect, you ...

This page will show how to use the Access page to get to connect to machines that you have access to.  The machine must be powered on and connected to the internet in order to be able to remotely connect to the device.  Access On the left menu, ensure you a...

This documentation describes how to build an email signature from a template builder website and add a signature in Outlook.  This documentation only focuses on Outlook for Windows. The online or Mac version of Outlook will not be addressed in this documentat...

Rob Peacock-lead Amy McKelvy- advertising   Christina Sheriff- ticket entry Vicki Ney- Rate tables and rating questions Andrea Kula- Accounting/GL Login URL : https://cdr.navigahub.com/EW/CDR/login.aspx