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Close any open DTI windows. You'll need to open File Explorer and browse to where java is installed. This is frequently here: C:\Program Files\Open Web Start\ If still on Oracle, then it would be here: C:\Program Files (x86)\Java\jrex.x.x_xxx\bin\ ...

Adding a shared mailbox to Exchange In Outlook, click file and select "Account settings" Click on the Data Files tab, select your profile and then hit "settings" Click on the Advanced tab, then click "add" Type in the name or email address of the sha...

To enable Bookstack SSO using Azure AD, you first need to have a local Bookstack account created. Log into bookstack using your 'local' bookstack credentials (non-sso). Click on your name in the top-right and select "Edit Profile" Scroll down to the bottom ...

Click on the "Sign Up" button on the top-right corner of the screen: Click "sign up with microsoft azure" You'll be redirected to O365 where you can log in using your email credentials. If you have MFA enabled, (highly recommended- ask help desk for more...

On Windows 10 machines, Zoom might not be allowed to access your Camera or Microphone. To fix this, go to Start > Settings, then find "Privacy." Go to the App Permissions > "Camera" and "Microphone" settings Make sure "Allow apps to access your cam...

About This document provides a step-by-step set of instructions on how to change your domain password from a Windows 10 computer. Terminal Servers The documentation for how to change a password from a terminal server is a little different and can be found o...

About This will explain the process of sending and receiving mail using Mimecast Secure Messaging. Sending a Secure Message To send a secure message from Mimecast, either use the Outlook Mimecast Plugin OR Tag the Subject. Outlook Mimecast Plugin: With th...

About This document describes logging into the Mimecast Outlook Plugin. Authentication Once the plugin is installed, you should see the "Mimecast" tab in Outlook. You'll also get a prompt that the plugin requires authentication. Clicking on that window or g...

To add permissions to YOUR calendar so that others can view free/busy time, details, or edit your appointments, follow this guide. Open Outlook and view your calendar. Right click on your own calendar and select "properties" Then click ADD and search for...

To reboot a machine into safe mode (workstation or server) follow these steps.. At the recovery screen hit "see advanced.." Troubleshoot Advanced Options Startup Settings Hit reboot Once the server reboots you'll see this recovery option scre...